Dorothy Mabasa
Office Administrator
As Office Administrator, Dorothy coordinates with our title, escrow, and appraisal management liaisons and makes sure our office operations continue to run smoothly.
The refinance process was quick with faster than expected turnaround times at different stages of processing. Robert and Katheryn were the team I worked with and had a great experience. On the document submission, I worked mostly with Katheryn she did a good job of keeping me informed of requests and submissions and feedback from Underwriting. Extremely well organized team with an excellent pre-screen process they will let you know if it can go ahead or not based on preliminary data and keep their commitment from there on.
The best part is they accept RSU income which is a problem with many banks. The rate is also lower than what you can get with most online applications. Will definitely recommend them to everyone looking for a new mortgage or a refinance.
Jesse Collins provided me with a very detailed breakdown with many options and financial scenarios over e-mail. We were able to meet in person the following week to go over these in further detail. I had a million questions and he was able to go through them one by one, going over pros and cons. Great Service and Knowledge. Well recommended.
I just refinanced on my home in San Francisco and Robert at Carlyle Financial made it possible. If you are buying a home or refinancing, use Robert and his team.
Robert and the Carlyle Financial team make the financing process understandable. They help you overcome any issues, they explain what's going on, they are very patient throughout the whole process. They truly are on your team. I was amazed at how smart, diligent, friendly, creative and dedicated Robert and his team are. They are committed to helping you and getting a deal done.
I have worked with numerous mortgage brokers in the past, and I will not use anyone else in the future.
Carlyle Financial is fantastic. Robert made the loan process so easy and painless. I was working with a couple different brokers that all made promises but only Carlyle Financial delivered. Robert got me a $3.2MM home loan when all others said I only qualified for less than a million. I recommend him to all my friends and family.
We made a home purchase with a jumbo mortgage with Carlyle Financial. Robert and Katheryn are fantastic to work with. They are very knowledgeable, professional and responsive.
